Shipping, Returns + Delivery

We continue to operate and fulfill orders while taking all precautionary measures to protect our customers during this time.

Due to the current situations regarding COVID-19, there may be some delay on the processing and shipping of online orders.

Please contact info@thesoulmango.com if you have any questions or concerns as well as for direct information regarding your order.

Return/Exchange Policy

- At this time we do not accept returns and exchanges.

- If items is damaged prior to delivery please contact info@thesoulmango.com. Quality and satisfaction of purchase are our priority, always. 

Shipping Policies

- We typically dispatch orders within 2 business days from the date that we receive your order and payment verification has been confirmed.

- Orders are shipped Monday - Friday! If you place and order on Friday after 12 pm EST, it will ship the next business day. Orders may be split and items may ship separately, based on inventory location.

- Typically, we estimate delivery for standard shipping will take 3-10 business days. Keep in mind that the estimated delivery date is not a guarantee. Additionally if you’re expecting a shipment to Alaska, Hawaii or other U.S. Territories, please allow for some additional shipping times.

Expedited Shipping

Please note that the expedited shipping method delivery time frames do not include order processing time. If you have any questions about expedited shipping, please email info@thesoulmango.com prior to placing your order.

Should you require expedited shipping, please select the option at checkout or email us at info@thesoulmango.com.